Why Is My Eufy Doorbell So Slow?

Slow Eufy Doorbells can not only leave your guests waiting outside your house but also compromise your home security.

It’s a common issue for Eufy Doorbell owners, and I’ve been one of them too. So, in this post, I am going to explain how I deal with this issue.

Stick through the end, and you’ll also find some useful tips to keep your Eufy Doorbell running optimally.

Why is my Eufy Doorbell so Slow?

Your Eufy Doorbell may be so slow due to weak Wi-Fi or slow internet impacting response time, outdated firmware or software, battery issues, or environmental factors like temperature and placement.

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The performance of a Eufy Doorbell can be influenced by several factors:

1. Network Issues

Your Eufy Doorbell needs a stable and strong Wi-Fi connection to function effectively. Weak Wi-Fi signals or slow internet speeds can cause delays in the doorbell’s ability to send notifications, stream video, or respond to commands.

It especially affects features like live video streaming or uploading recorded footage to the cloud.

2. Low Battery

If you have a battery-operated Eufy Doorbell, a low battery can be a possible culprit. It can lead to slower response times or reduced functionality.

This is because, as the battery drains, the doorbell may conserve energy by limiting certain features or responsiveness.

3. Outdated Firmware and Software

Regular updates to the doorbell’s firmware and software are crucial for maintaining its performance.

These updates often include bug fixes, improvements, and new features that can enhance the doorbell’s speed and functionality.

Neglecting these updates can result in slower response times and increased susceptibility to software glitches.

4. Environmental Factors

The physical environment where the Eufy Doorbell is installed can also affect its performance and speed.

For one, temperature extremes can impact the electronic components and battery efficiency. Additionally, the doorbell’s placement in relation to the Wi-Fi router (too far or with obstructions) can weaken the signal strength, leading to slower performance.

Environmental Factors

How to Fix Slow Eufy Doorbell?

Here are a few things that have helped me improve the speed of my Eufy Doorbell:

1. Ensure Proper Wi-Fi Connectivity

Your Eufy Doorbell largely depends on Wi-Fi to communicate with connected devices and alert you when someone is at the door, among other things.

This is why the strength and stability of the signal and the doorbell’s proximity to the router play a big role in ensuring its optimal performance.

If the quality of your Wi-Fi is not good enough, the devices connected to it, like your Eufy Doorbell, will work slowly.

To maintain the quality of your Wi-Fi network, declutter it by disconnecting unused devices from it. This will clear out more bandwidth for your Eufy doorbell.

Ensure Proper Wi-Fi Connectivity

Additionally, make sure that your Wi-Fi router is in close proximity to your Doorbell. If you can’t move the router closer, consider investing in a Wi-Fi extender, which, as the name suggests, extends the range of your Wi-Fi network.

Explore the convenience of smart cameras that operate without relying on Wi-Fi connectivity, offering a seamless experience within their independent wireless capabilities.

2. Check Power Source and Battery Health

Another thing you can do is check the power source and battery health of your Eufy Doorbell. If you use a wired Eufy Doorbell, make sure its power source is properly secured and provides consistent and stable power.

Alternatively, if you use a wired, battery-operated Eufy Doorbell, check the battery’s health.

Depending on your doorbell model, it should take around 3 hours to charge. If you think there is something wrong with the battery, reach out to Eufy customer support. Sadly, Eufy doesn’t sell batteries separately.

3. Update Eufy App

Eufy sends out updates for its app to fix bugs and general improvements. Though typically, the app updates itself, it may fail to do so sometimes due to certain interruptions. To update your Eufy app, follow these steps:

Android:

  1. Open the Google Play Store and tap your Profile icon from the top-right corner.
Open the Google Play Store
  1. Tap Manage apps and device.
Manage apps and device
  1. Under the Updates available section, tap See details to find and update the Eufy app.
  2. Alternatively, select Update all to update all the outdated apps on your phone at once.
select Update all

iPhone:

  1. Open the Apple App Store and navigate to your Profile icon in the upper right corner.
  2. Scroll down until you find the list of installed apps.
  3. Once you find the Eufy camera app in the list, tap the Update button next to it.

Note: If you see Open instead of Update, this means your Eufy app is already up to date.

4. Update Eufy Doorbell Firmware

Just like your Eufy app, the firmware of your Doorbell also needs to be up to date to ensure optimal and speedy performance.

Eufy devices update their firmware automatically, but sometimes, they may get interrupted mid-update. To make sure your Eufy Doorbell is up to date:

  1. Open the EufyHome app and navigate to the Device Tab > Icon.
  2. Tap the Gear icon to open Settings.
  3. Inside Settings, find and select General.
  4. Now, navigate to System Version and tap Check for Firmware Update.
  5. If there’s a new version available, tap on Upload to start updating your firmware.

5. Factor in Environmental Factors

Certain environmental factors and the surroundings of your Eufy Doorbell can also affect its performance. So, to help your Eufy Doorbell work faster, consider its location and settings.

For one, extreme temperatures can affect the battery, so placing it in a shaded area away from intense heat or cold can keep it running smoothly.

Also, if it’s in a busy spot, it turns on more often, which can slow it down. Adjusting the sensitivity and motion detection zones in the Eufy app can reduce how often it activates, saving battery life and improving speed.

Basically, by choosing a cooler, less busy spot and tweaking the app settings, your doorbell can stay charged longer and respond more quickly.

6. Contact Eufy Support

If all fails, reach out to Eufy’s customer support (this link allows you to call, email, or live chat with Eufy Support).

Make sure to write down the exact name and model number of your Eufy Doorbell when you contact them so you can give them proper details– which, in turn, will allow them to help you better.

They might guide you online, or if your problem is too complicated, they may send a professional.

Explore the maximum recording length of Eufy Cams to understand how long these devices can capture footage in our detailed article.

How to Optimize Eufy Doorbell Performance (and Prevent Slow Downs)

Here are a few tips and tricks that have helped me ensure the optimal performance of my Eufy Doorbells:

Optimize Eufy Doorbell Performance
  • Maintain a Strong Wi-Fi Connection: Ensure your doorbell is within a good range of your Wi-Fi router. Weak Wi-Fi signals can cause delays and slow down your doorbell’s performance. Consider using a Wi-Fi extender if the doorbell is far from the router.
  • Regularly Update the Firmware and App: Keep your Eufy Doorbell’s firmware and the EufySecurity app updated. Updates often include performance improvements and bug fixes that can help your doorbell run more smoothly.
  • Optimize Motion Detection Settings: Adjust the motion detection settings in the app to avoid unnecessary alerts and activations. Over-sensitivity can lead to frequent triggers, draining the battery and slowing down the system.
  • Proper Installation and Positioning: Install your doorbell in a location that’s sheltered from extreme weather conditions. Avoid placing it in direct sunlight or in areas with extreme cold, as this can affect battery performance.
  • Check Battery Health: If your Eufy Doorbell is battery-powered, regularly check its battery level. A low battery can lead to poor performance. Recharge or replace the battery as needed.
  • Reduce Traffic Area Exposure: Place the doorbell in a location where it isn’t constantly triggered by passing cars or pedestrians. Frequent activations can strain the system.
  • Clean the Doorbell Regularly: Dust and debris can accumulate on the doorbell camera lens and sensors. Regular cleaning ensures the camera and sensors function properly.
  • Monitor and Adjust Alert Settings: Customize alert settings in the EufySecurity app. This helps in managing the doorbell’s workload and keeping it running efficiently.
  • Secure and Stable Power Source: For wired models, ensure a stable and uninterrupted power supply. Check the wiring periodically for any issues.
  • Limit Live Streaming: Excessive live streaming can drain the battery and burden the system. Use this feature judiciously to maintain optimal performance.

Uncover the motives behind the unexpected use of bright lights directed at your doorbell or camera. Go through this article.

Frequently Asked Questions

Can multiple devices connected to the same network affect my Eufy Doorbell’s speed?

Yes, when multiple devices are connected to the same network, they share the available bandwidth. This can lead to network congestion, which in turn may slow down the response time of your Eufy Doorbell. It’s like a busy highway where increased traffic can slow down everyone’s journey.

Does the type of router I use impact the Eufy Doorbell’s performance?

Absolutely. The router acts as the heart of your home network. A high-quality, modern router can handle more devices and offer better range and stability, which is crucial for smart devices like the Eufy Doorbell. Upgrading to a more advanced router can enhance the doorbell’s connectivity and overall performance.

Will resetting my Eufy Doorbell to factory settings improve its speed?

Yes, resetting your Eufy Doorbell to factory settings can help improve its speed if the slowness is due to software glitches or corrupt settings. However, this should be a last resort as it erases all personalized settings, requiring you to set up the doorbell from scratch.

Can the material of my front door or walls affect the Eufy Doorbell’s Wi-Fi signal strength?

Yes, the materials used in your front door or walls can impact Wi-Fi signal strength. Materials like metal and thick concrete are known to obstruct Wi-Fi signals. This obstruction can weaken the connection to your Eufy Doorbell, potentially affecting its performance and response time.

Final Thoughts

Basically, your Eufy Doorbell may slow down due to a number of reasons, from battery health and Wi-Fi strength to Doorbell firmware and app updates and placement. Addressing these issues has almost always helped improve my Eufy Doorbell’s performance. But if that doesn’t cut it, get in touch with Eufy’s support team.

About Tristan Perry

Tristan Perry is a software developer who is passionate about tech gadgets, DIY and housing. He has therefore loved seeing smart homes hit the mainstream. Tristan also has an academic background (in Math & Computer Science), and so he enjoys digging into the technical ways that smart home devices work.

Tristan owns close to a dozen Amazon Echo devices, way too many Philips Hue bulbs and lightstrips, a boat-load of Ring Cameras and Doorbells... and a bunch of other smart home devices too (from Reolink, Google Nest, GLEDOPTO and others).

If you have any questions, feedback or suggestions about this article, please leave a comment below. Please note that all comments go into a moderation queue (to prevent blog spam). Your comment will be manually reviewed and approved by Tristan in less than a week. Thanks!

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