Time (Or Timezone) Wrong on The Ring App And Recordings

Adding a new location in the Ring app

Ring cameras are widely popular tools in home security as they help monitor the inside and outside of your home or business. Because of this, they’ve become an indispensable tool to many. As reliable as these cameras usually are, there are occasional issues. Some Ring users have experienced problems with the time or timezone being … Read more

Fixing “Video Processing” Errors In The Ring App

Some Ring footage on the timeline that still shows Video is processing

Getting your video quickly from a Ring camera is incredibly important. Whether it’s a package being dropped off, a family member stopping by for a visit, or home security, getting stuck on a video processing message is a serious delay. The video processing error appears because your smartphone, the Ring device, and the Ring servers … Read more

Ring Doorbell Or Camera Stuck On “Updating” (How To Fix This)

Checking for Firmware Updates in the Ring App

Picture it; you’ve finally got your new Ring camera and you’re all ready and excited to set it up! Everything goes well with connecting it to your Wi-Fi network and the Ring app, so for the last step, it starts updating the firmware. So you wait, and wait…and wait. Wait…why’s it taking so long?? Some … Read more

Does Ring Support Multi-User Geofencing Yet? (Are There Any Workarounds?)

Geofencing in the Ring app

Many Ring users make use of the Ring app’s geofencing capabilities. This convenient feature allows the actions you specify to be carried out when you leave your home and/or when you return. While this is no doubt a great feature for an individual, what about a family? Ring’s geofencing is typically used with only one … Read more

Ring Bird’s Eye View Map Is Blurry (Is There An Easy Fix?)

Really blurry Ring birds eye view map

Ring announced the Doorbell Pro 2 at the start of 2021, and it had an interesting feature: 3D radar, allowing for enhanced motion detection and a Bird’s Eye View map (I’ll discuss what those fancy marketing terms mean in a second!). This new feature sounds awesome, but it has a big problem: when setting it … Read more

Is Your Ring Event History Missing? (Check These Things Now)

The Ring event history timeline within the Ring app

Your Ring event history shows you all the motion events that have gone on while you’ve been away. This is a great tool for staying on top of everything from deliveries to home security. However, what do you do when events start to go missing from your history? The event history is something of a … Read more